EC Stream Corporate Privacy Policy

Effective Date: 26th July 2025
Last Updated: 26th July 2025

1. Who We Are

EC Stream is a strategic marketing and brand consultancy serving clients in hospitality, legal, and health-conscious F&B sectors. We are committed to protecting your personal data and ensuring transparency in how it is collected, used, and safeguarded.

Contact Information:
EC Stream, Marketing & PR Limited
G01 Chadwick Court
2 Jonzen Walk
E14 6GS
Email: hello@ecmarketingpr.com
Phone: 0330 043 1722

Data Protection Officer (DPO):
If appointed, contact details will be listed here. Otherwise, please direct privacy-related inquiries to the contact above.

2. What Data We Collect

We may collect the following categories of personal data:

  • Full name, email address, company name, job title

  • IP address, browser type, device information

  • Marketing preferences and engagement history

  • Payment details (if applicable)

  • Sensitive data (e.g., dietary or health-related info for event planning), only with explicit consent

  • Data from third-party sources (e.g., LinkedIn, event partners)

3. How and Why We Collect Data

We collect data for the following purposes:

  • To deliver services and manage client relationships

  • To send newsletters (Growth & Brandstream) and marketing communications

  • To improve our website, campaigns, and user experience

  • To comply with legal obligations and industry regulations

Legal Basis for Processing:

  • Consent (e.g., newsletter opt-in)

  • Contractual necessity (e.g., client onboarding)

  • Legal obligation (e.g., financial recordkeeping)

  • Legitimate interests (e.g., business development)

Collection Methods:

  • Direct input via forms, email, or contracts

  • Automated technologies (cookies, analytics tools)

  • Third-party integrations (e.g., CRM, event platforms)

4. How We Use and Share Data

We use personal data to:

  • Provide services and respond to inquiries

  • Send strategic insights and updates via Growth & Brandstream

  • Analyse engagement and improve offerings

  • Comply with legal and regulatory requirements

Third-Party Sharing:

We may share data with:

  • Email marketing platforms (e.g., Mailchimp, HubSpot)

  • Event management tools

  • Legal or regulatory authorities (if required)

  • Trusted vendors under strict data processing agreements

5. International Transfers

If data is transferred outside the UK/EU, we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Vendor compliance with GDPR-equivalent standards

6. Data Retention

We retain personal data only as long as necessary:

  • Newsletter subscribers: until consent is withdrawn

  • Client data: up to 7 years post-engagement (for legal compliance)

  • Event data: typically 12 months unless otherwise agreed

7. Your Rights

Under applicable laws (e.g., GDPR, CCPA), you have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

UK Supervisory Authority:
Information Commissioner’s Office (ICO)
https://ico.org.uk/

8. Data Security

We implement robust technical and organisational measures:

  • SSL encryption and secure servers

  • Role-based access controls

  • Regular security audits and breach protocols

  • Staff training on data protection

9. Automated Decision-Making & Profiling

We do not use automated decision-making that produces legal or significant effects. Any profiling (e.g., newsletter engagement) is used solely to improve content relevance

10. Children’s Data

Our services are not directed at children under 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

11. Changes to This Policy

We may update this policy to reflect changes in law or business practices. Updates will be posted on our website with a revised effective date. Significant changes will be communicated directly where appropriate.

12. Internal Privacy Practices

We maintain internal policies covering:

  • Employee and client data handling

  • Secure access to systems and devices

  • Data deletion and disposal protocols

  • Incident reporting and breach response

  • Accountability and training for all team members

13. Contact Us

For questions, concerns, or to exercise your rights, contact:

Privacy Team – EC Stream
Email: hello@ecmarketingpr.com
Phone: 0330 043 1722